SYMBIAL
Marketing Institute,
Independent French Marketing Institute
Online, telephone and face-to-face surveys
in France, in Europe or North America
Sector studies, market studies, feasibility studies for industries and communities
We help our clients implement a successful development strategy
Surveys: Online questionnaire, by telephone, face to face, postal.
Telephone surveys.
Face-to-face surveys, in situ …
Internet Panels
So you ask your questions to internet users from your population.
This facility is cost-effective and quick to implement.
You tell us your problem, we take care of everything.
Interviews.
Tests.
Group and mini-group meetings.
Internal surveys.
Thorough interviews…
Market surveys
Who are the characteristics and profiles of your future customers?
Where are your customers located and what are their means of access?
Therefore, understand their motivations for buying and their criteria for choosing.
Thanks to marketing surveys for example.
Observe
Measure, adapt
Understand
Create, innovate
So, in a business world where mistakes are very expensive,
Our survey institute interviews clients and the public to understand their real expectations.
Who we work with and what we offer
This is why our offers concern creators, VSEs, SMEs, large groups, communities, sectors, associations:
SYMBIAL can provide you with a research solution adapted to your needs and budget.
Since 1991, our marketing research institute has been evolving with society and technology and is passionate about the major economic, human and ecological issues:
- For example, with marketing surveys, satisfaction surveys, market research, image and reputation studies
Tools: Opinio, Caraibes, Homesurvey
Interviewees are trust our tele-interviewers listening to them
Experienced interviewers, powerful tools
Our organization can be mobilized in France and abroad
Built-in telephone system
Trained and motivated professionals, an agency in Paris, Caen, Granville
Experienced interviewers
Interviewers based in France and abroad for multilingual surveys
Online Panels
Satisfaction Surveys
Internal Research
Market Research
YOUR QUESTIONS
What are my customers’ expectations?
What is my customer’s journey?
How do I know the potential of my market?
Who are my competitors?
Their strengths and weaknesses?
Is my brand/product image good?
How do I know if my new product will work?
What is the potential of my new product in my market?
What is the impact of my communication?
How can I evaluate the quality of my service?
How can I evaluate the well-being of my employees?
OUR SOLUTIONS
Loyalty study
Study of uses and habits
Competitive intelligence
Market research
Brand audit
Pre and post-testing of products or concepts
Packaging test
Image study
Mystery visits
Social listening
Online surveys
%
Rate of Symbial Satisfied Clients
Send us your questions or your request,
or Call us at:
+33.1.89.16.61.34 (English)
These clients have already entrusted us with their projects:
SNCF / THALYS / SOCIETE GENERALE / LE PRINTEMPS / NOVARTIS / LILLY / FRANCE GALOP / EURODISNEY / ENGIE / ENEDIS / CREDIT AGRICOLE / CAISSE D’EPARGNE / CENTRE POMPIDOU / LEGALLAIS / L’OREAL / KEOLIS / HENRY SCHEIN / GITES DE FRANCE / GIE CARTE BANCAIRE / C&A / AEROPORTS DE PARIS / LIFESCAN / UNIVERSITE GUSTAVE EIFFEL / UNIVERSITE DE PAU CNRS / AUTOLIB VELIB / VILLE DU HAVRE / AAREON / PAYS D’AJACCIO / VILLE DE BARFLEUR / OFFICE DE TOURISME DU COTENTIN / BEBE 9 / CONSEIL DEPARTEMENTAL DES PYRENEES ATLANTIQUES / VILLE DE CHARTRES / CHAMBRE D’AGRICULTURE / TRANSURBAIN EVREUX / NORMANDIE MARITIME / LAVIGNE / VILLE DE TROUVILLE / ORCOM / PLAINE COMMUNE / PUMPKIN / ORANGE / PAYS DES ECRINS